Call Center Specialist

Bonita Springs, FL

$12.50 per hour - 

Full-time - Entry Level

Bear Staffing is now hiring Call Center Specialists in Bonita Springs, FL.

This is an opportunity to join a fast-growing company that exclusively promotes from within. Promotions can happen very quickly and include pay raises. This is a great opportunity to grow and advance in a career.

Shift: 1st and 2nd shifts available

• 9:00am-6:00pm

• 10:00am-7:00pm

• 11:00am-8:00pm

Pay Rate: $12.50 per hour

Call Center Representative responsibilities include:

• Manage large amounts of inbound and outbound calls in a timely manner

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our call center database in a comprehensible way

• Attend Training seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

A plus but not required:

• Telecommunications, Sales Experience, Pharmacy, Outbound Calling, Clinic, and Data Entry.

Requirements:

• Computer skills

• Ability to navigate multiple screens and multiple platforms for data entry purposes.

• Skills test

• Background screening

• 1-year experience

Bear Staffing Services is a drug-free workplace.


Apply Now
.