Bear Staffing is now hiring Call Center Specialists in Bonita Springs, FL.
This is an opportunity to join a fast-growing company that exclusively promotes from within. Promotions can happen very quickly and include pay raises. This is a great opportunity to grow and advance in a career.
Shift: 1st and 2nd shifts available
Pay Rate: $12.50 per hour
Call Center Representative responsibilities include:
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Attend Training seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
A plus but not required:
• Telecommunications, Sales Experience, Pharmacy, Outbound Calling, Clinic, and Data Entry.
• Computer skills
• Ability to navigate multiple screens and multiple platforms for data entry purposes.
• Skills test
• Background screening
• 1-year experience
Bear Staffing Services is a drug-free workplace.