High Volume
Social Dynamics are Changing Hiring Practices
As the pandemic begins to recede because people are getting vaccinated (nearly 57% of U.S. adults were fully vaccinated as of mid-July), the effects of lockdowns induced by COVID-19 remain. Those aftershocks present numerous challenges to employers who are looking to expand their workforces through high-volume hiring. The social dynamics — individual actions and group-level…
Read MoreFive Tips to Overcome Your Contact Center Staffing Challenges
A steady stream of challenges confronts leadership teams at contact centers. Fortunately, these obstacles can be toppled, especially if you follow the five tips suggested below: Agents Should Only Speak to the Appropriate Customers Ensure that all calls are routed to relevant staff. This approach is specifically vital if you have a smaller number of…
Read MoreIt’s Not Them, It’s You: Addressing High Turnover In Your Organization
Excessive turnover can significantly impact companies that rely on high volume staffing to run their operations. Workforce gaps can have a direct effect on productivity levels, revenue streams, and profitability. Additionally, a high quit rate can burden existing employees, causing increased levels of stress and burnout that may eventually lead to (you guessed it) —…
Read MoreRecruiting for Success: Go Inverted
Why are recruiters so focused on finding jobs that fit job-seekers? It should be the other way around. Recruiters should be finding the right people who fit the job. An Inverted Recruiting Model could be the secret to how recruiters can better serve their employers and job seekers. When Bear Staffing developed the Inverted Recruiting Model, it…
Read MoreTemp-To-Hire: Your Company’s Strategy to Building a Strong Permanent Workforce
Temp hires are often a necessity for many types of companies. However, unless it’s absolutely necessary (e.g., the need for larger seasonally-based rosters), most businesses would prefer to avoid the turnover and inconsistency. A permanent workforce brings many benefits to employers. Namely, you don’t need to waste valuable resources constantly training new people. But high-volume staffing presents a…
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